At 4028 Clothing, customer satisfaction and product quality are our top priorities. Please review our policy carefully before placing your order.
Order Inspection Upon Delivery
Once your order is delivered, you must:
• Inspect the package carefully for any damage or defects
• Confirm that you received the correct item, color, and size
• Report any issues within 7 business days of delivery
Failure to report issues within this period may result in your exchange request being declined.
All Sales Are Final
All purchases are final. We do not offer refunds under any circumstances.
Please review the size chart carefully and ensure you select the correct size before completing your order.
Exchange Eligibility
We only offer exchanges under the following conditions:
• The item is defective or damaged
• You received the wrong item
• You received the wrong size different from what you ordered
We do not offer refunds. Only exchanges are provided for eligible cases.
Exchange Conditions
To qualify for an exchange:
• Items must be returned within 15 days of delivery
• Items must be unused, unworn, and unwashed
• Items must be in original condition with original packaging
• Items showing signs of wear, washing, or damage will not be accepted
Non compliant returns may be rejected and returned to the customer.
Exchange Process
When returning an item for exchange, please include:
• Your order invoice or receipt
• Your full name
• Your shipping address
• Your order number
Once we receive and inspect the item, and confirm it meets our conditions, we will send the replacement item.
Important Exchange Notes
• Exchanges are only allowed for the same product in the correct size or correct item
• If you want a different product, you must place a new order
• Customers are responsible for return shipping costs
• Original shipping fees, customs duties, and import taxes are non refundable
Non Exchangeable Items
We do not accept exchanges for:
• Worn items
• Washed items
• Used items
• Items returned after 15 days
Contact Information
If you need to request an exchange, contact our support team within 7 business days of delivery with your order details.